Contact Us

Contact Phone Email Notes
24/7 Arson Investigations Hotline
24/7 Hotline
(800) 282-5804
[email protected]

Download this pdf file. Georgia State Fire Marshal’s Office Arson Unit Investigators Map

Administrative Procedure Division
Primary
(404) 463-0240
[email protected]

If you are a consumer wishing to submit a formal complaint, please follow the process outlined using this link. This will facilitate timely handling of your complaint.

Agents & Agency Licensing
Primary
(800) 274-8969
[email protected]

Pearson VUE is our back-office processing vendor.  Call for assistance.

Captives Division
Primary
(404) 463-0240
[email protected]

Associated Captives, Captive Managers, Pure Captives, Sponsored Captives, Risk Purchasing Groups, Risk Retention Groups, Unincorporated Protected Cells

Consumer Services Division
Primary
(404) 656-2070
Toll-Free
(800) 656-2298
[email protected]

If you are a consumer wishing to submit a formal complaint, please follow the process outlined using this link. This will facilitate timely handling of your complaint.
 

 

Criminal Investigations Division-Fraud Unit
Primary
(404) 656-2070
Toll-Free
(800) 656-2298
FAX
(404) 657-9831
Warrant Tip Line
(404) 463-6363
Fraud Tip Line
(404) 463-0953
[email protected]

If you are a consumer/industry representative wishing to submit a formal complaint, please follow the process outlined using this link

Engineering Division
Primary
(404) 656-2064
Toll-Free
(800) 656-2298
Daytime Emergency
(404) 679-0687
Evening, Weekend Emergency
(404) 473-1301
[email protected]
Human Resources
Primary
(404) 656-2070
[email protected]
Limited-Risk Entities
Primary
(404) 656-2070

Contact [email protected] for the following entities:

  • Automobile Self Insurers
  • County Mutuals
  • Prepaid Legal Plans
  • Vehicle Protection Warrantors

Contact [email protected] for the following entities:

  • Risk Purchasing Groups
  • Risk Retention Groups

Contact [email protected] for the following entities:

  • Charitable Organizations
  • Exempt Third Party Administrators and Third Party Administrators
  • Life Plan Communities
  • LIfe Settlement Providers
  • Premium and Limited Finance Entities
  • Rental Preferred Provider Networks
  • Pharmacy Benefit Managers
  • Private Review Agents
Name Approval Process
Primary
(404) 657-8437
[email protected]

Please send an email with information regarding any questions. We will review your request and reply or call with an answer or assistance.

PIO - Media Relations
Primary
(404) 232-1388
Media After Hours
(470) 889-1391
[email protected]

The Public Information Division oversees all media relations for the Office of Commissioner of Insurance (OCI) and keeps the public informed of the latest news from the Department. Media may contact us for information about OCI or obtaining interviews. 

Premium Tax
Primary
(404) 656-7553
[email protected]

See our Payments page for detailed instructions for submitting Premium Tax payments.

Product & Rate Review
Primary
(404) 656-0716
[email protected]
Regulatory Services
Primary
(404) 656-2074
[email protected]

Traditional Companies can email or call for assistance. 

Safety Education [email protected]
Safety Fire Division
Primary
(470) 572-5722
[email protected]

Call with questions about Safety Fire Plan submissions.

Safety Fire Engineering and Inspections
Primary
(404) 656-2070
[email protected]
Safety Fire Manufactured Housing
Primary
(404) 656-9498
[email protected]
Safety Fire Special Hazards
Primary
(404) 357-4340
[email protected]
Staff Adjuster and Emergency Disaster Adjusters
Primary
(404) 656-2070
[email protected]

Please send an email with your questions with as much detail as possible.