Contact Us

Contact Phone Email Notes
Administrative Procedure Division
Primary:
[email protected]

If you are a consumer wishing to submit a formal complaint, please follow the process outlined using this link. This will facilitate timely handling of your complaint.

Agents & Agency Licensing
Primary:
[email protected]

Pearson VUE is our back-office processing vendor.  Call for assistance.

Captives Division
Primary:
[email protected]
Consumer Services Division
Primary:
Toll-Free:
[email protected]

If you are a consumer wishing to submit a formal complaint, please follow the process outlined using this link. This will facilitate timely handling of your complaint.
 

 

Consumer Services Division
Primary:
Toll-Free:
[email protected]

If you are a consumer wishing to submit a formal complaint, please follow the process outlined using this link. This will facilitate timely handling of your complaint.
 

 

Consumer Services Division
Primary:
Toll-Free:
[email protected]

If you are a consumer wishing to submit a formal complaint, please follow the process outlined using this link. This will facilitate timely handling of your complaint.
 

 

Criminal Investigations Division-Fraud Unit
Primary:
Toll-Free:
Warrant Tip Line:
Fraud Tip Line:
[email protected]

If you are a consumer/industry representative wishing to submit a formal complaint, please follow the process outlined using this link

Engineering Division
Primary:
Toll-Free:
Daytime Emergency:
Evening, Weekend Emergency:
[email protected]
Human Resources
Primary:
[email protected]
Limited-Risk Entities Division
Primary:
[email protected]
Name Approval Process
Primary:
[email protected]

Please send an email with information regarding any questions. We will review your request and reply or call with an answer or assistance.

PIO - Media Relations
Primary:
Media After Hours:
[email protected]

The Public Information Division oversees all media relations for the Office of Commissioner of Insurance (OCI) and keeps the public informed of the latest news from the Department. Media may contact us for information about OCI or obtaining interviews. 

Premium Tax
Primary:
[email protected]

See our Payments page for detailed instructions for submitting Premium Tax payments.

Product & Rate Review
Primary:
[email protected]
Regulatory Services
Primary:
[email protected]
Safety Education
Primary:
[email protected]
Safety Fire Division
Primary:
[email protected]

Call with questions about Safety Fire Plan submissions.

Safety Fire Engineering and Inspections
Primary:
[email protected]
Safety Fire Hazardous Materials
Primary:
[email protected]
Safety Fire Manufactured Housing
Primary:
[email protected]
Staff Adjuster and Emergency Disaster Adjusters
Primary:
[email protected]

Please send an email with your questions with as much detail as possible.

State Fire Marshal’s Investigations Unit
Primary:
Toll-Free:
[email protected]

Download this pdf file. Georgia State Fire Marshal’s Office Arson Unit Investigators Map