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Georgia State Fire Marshal’s Office Arson Unit Investigators Map

If you are a consumer wishing to submit a formal complaint, please follow the process outlined using this link. This will facilitate timely handling of your complaint.

Pearson VUE is our back-office processing vendor.  Call for assistance.

Associated Captives, Captive Managers, Pure Captives, Sponsored Captives, Risk Purchasing Groups, Risk Retention Groups, Unincorporated Protected Cells

If you are a consumer wishing to submit a formal complaint, please follow the process outlined using this link. This will facilitate timely handling of your complaint.
 

If you are a consumer/industry representative wishing to submit a formal complaint, please follow the process outlined using this link. 

Contact [email protected] for the following entities:

• Automobile Self Insurers
• County Mutuals
• Prepaid Legal Plans
• Vehicle Protection Warrantors

Contact [email protected] for the following entities:

• Risk Purchasing Groups
• Risk Retention Groups

Contact [email protected] for the following entities:

• Charitable Organizations
• Life Plan Communities
• Life Settlement Providers
• Premium and Limited Finance Entities
• Rental Preferred Provider Networks
• Pharmacy Benefit Managers
• Private Review Agents
• Third Party Administrators
• Third Party Administrators Exempt

Please send an email with information regarding any questions. We will review your request and reply or call with an answer or assistance.

The Public Information Division oversees all media relations for the Office of Commissioner of Insurance (OCI) and keeps the public informed of the latest news from the Department. Media may contact us for information about OCI or obtaining interviews. 

See our Payments page for detailed instructions for submitting Premium Tax payments.

Traditional Companies can email or call for assistance. 

Call with questions about Safety Fire Plan submissions.

Please send an email with your questions with as much detail as possible.