Staff Adjusters and Emergency Disaster Adjusters

Search for Registered Staff Adjusters


Search by Company, Last Name or First Name of the Adjuster


Staff Adjusters

Staff adjusters are salaried employees of the insurance company. Staff adjusters are not licensed but are registered by the Insurance Company. The staff adjuster registration is active for one year unless the Insurance Company terminates the registration. The Insurance company is required to update the registration list annually in March and is also required to file updates as they occur. The information displayed is current but can change from month to month.


Registering Staff Adjusters 

  • Access GIMS to register Staff Adjusters
    1. Access GIMS to log into the Staff Adjuster platform

      Click on Staff Adjuster at the top right2.

    2. New Staff Adjuster Coordinators must have an Account to Register Staff Adjusters

      1. Click on "Don't have an account? Register." under the Log In bar
        • Complete the registration information
        • An email will be sent to you
        • Click on the link in the email to log in 
    3. Existing Staff Adjuster Coordinators that were in the previous system should enter your email address and password used there

    4. To reset or if you forgot your password, click “Forgot Password” and follow the steps to create a new password
      1. Once logged in, coordinators can update their profile by clicking on “Profile” at the top right of the screen.

        Click on Edit, make any changes in the fields needed and click on Save.

  • Register Staff Adjusters

    Once logged in, User can sort staff adjusters by Employee ID, Last Name or Status (Registered, Not Registered or Draft (which means entered but not paid for)

    User can View and Update Records at this main screenThere is no charge for updating or removing an adjuster

    User can Export the List of Staff Adjusters; Add Staff Adjuster and Upload a List at this main screen

    1. Export the List

      1. Select the search criteria for the list
      2. Click on Export the List
      3. Click on the download button to export the date with entered search criteria selected
      4. The list will appear for your review and to save if needed
    2. Add Staff Adjuster

      1. Enter the fields – Middle Name and Address Line 2 are not required
      2. Required Fields: Employee ID; First Name; Last Name; Address Line 1; City; State  Zip code; Phone Number; Email Address.
      3. Review for errors and correct before clicking on Save
      4. A green success banner will appear at the top of the screen to confirm.
    3. Upload a List

      1. Click on Upload a List
      2. Click on Download to Download the Sample Template
      3. (Chrome or Edge browser must be most recent version)
      4. Add the required fields for all staff adjusters and confirm the information is correct
      5. Delete the example row provided on the template before uploading
      6. Save the template on your computer
      7. Save the spreadsheet as a csv and upload by clicking the upload button
      8. A popup box will appear, click Done when the loaded message appears.
      9. An Upload is successful popup should display.
  • Process Staff Adjusters to Complete Registration and Pay
    1. The staff adjusters are now loaded to the list under the Status of Draft
    2. Click on the box on the lower right of the home screen “Click here to view the adjuster draft list”
    3. User should select each staff adjuster to move to Payment by checking the box in the left column
    4. The system will total the fees of $50 per adjuster plus the $5 processing fee
    5. Select the payment type of credit card or e-check
    6. Click on Submit at the lower right of the screen to proceed
    7. Enter the Billing Information on the next screen and click on Next
    8. Enter Payment Details and click on Next
      1. If you need to go back to a previous screen, you can select the back button to go back and change any selections
    9. Review your Order
      1. If anything needs to be corrected, click Back and make corrections
      2. If correct, click Pay
    10. Order Completion Screen will appear
    11. An email will be sent to your email address in your profile
  • Remove Registered Staff Adjusters
    1. To remove a registered staff adjuster,

      1. Click on the box to the left of the name

      2. Remove box will appear at the top right of the list box

      3. Click Remove and confirm

    2. To remove more than one, click on the box to the left of the name of all the adjusters to remove 

      1. Click on Remove All and confirm
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Emergency Disaster Adjusters

No Current Emergency Disasters in the State as of Today

Please see Bulletins for up to date information 

Download this pdf file. User Guide to Add Emergency Disaster Adjusters

Search for Registered Emergency Disaster Adjusters 

In the event of a Georgia Emergency Management Authority (GEMA) declared disaster or catastrophe, the insurer will be required to register with the Department a list of non-licensed salaried staff adjusters and out of state licensees that will be handling claims relating to the catastrophe/disaster. After filing, Disaster entry permits will be assigned to each insurer. These entry permits will be assigned to each adjuster for a period not to exceed 60 days.

The Insurer's emergency adjuster filing must include information regarding its adjuster Coordinator. The filing must include the adjuster coordinator's name, address, e-mail address, and phone number.

In the event of a non-GEMA declared disaster, nonresident adjusters licensed in another state may enter Georgia for a period not to exceed 60 days. The adjuster must notify the Department prior to entry into this state. Such notification must include the adjuster's name, address, date of anticipated entry into this state and any other information that the Commissioner deems necessary to complete the filing. If the adjuster will be in this state for a period exceeding 60 days, the individual must apply for adjuster licensure.