Company Portal Credentials

There are two distinct permission levels for accessing the Georgia Department of Insurance's Company Portal: Administrators and Users.

Administrators

Administrators should be employees who know their way around a web application and have a good knowledge of a company's various divisions. In the Company Portal, their sole role is to manage accounts. This means that Administrators will add Users, remove Users, issue their authentication, and set their access permissions. 

Users

Users work inside the Company Portal, leverage its features, and access various web applications based on their permissions. They contact their Administrators to reset their authentication when they do not remember how to login.

Requirements for Administrators

Due to how important the Administrator's role is, we request at least two per company. We will reject any request containing less than two Administrators.

In order to fulfill your request, we will need the following printed on company letter head and signed by a company Vice President or higher:

  1. The names of two Administrators
  2. The telephone numbers and email addresses of those two individuals

Please submit your request to the appropriate party (see list below). Upon receipt, we will contact each Administrator and train them on how to use the Company Portal.

Contact Information

Fraternal Benefit Societies, Health Maintenance Organizations, Life & Heath, Provider Sponsored Health Care Corporation, Property & Casualty and Tile, please email: [email protected]

Third Party Administrators, Premium Finance Companies, Pharmacy Benefit Managers, Risk Retention Groups, Risk Purchasing Groups, Continuing Care Retirement Communities, Vehicular Warranter Protectors and Life Settlement Companies, please email: [email protected]

Captives, please email: [email protected]