File a Written Petition to Dispute the Denial of a License

The Official Code of Georgia § 33-23-5(a)(3) states that before the Department can approve a license, the Department must find that an applicant is a person of good character. A license may be refused by the Department if the Department finds any ground listed under O.C.G.A. § 33-23-21. If your license is rejected, the Department will state on what grounds your application for licensure was refused.

If you wish to dispute the facts or if you would like to request a hearing as to the denial of your application, in accordance with O.C.G.A. § 33-2-17 and Ga. Comp. R. & Regs. r. 120-2-2-.20, you must file a written petition with the Administrative Procedure Division.

Key Deadlines

  • The petition must be received by the Administrative Procedure Division within twenty (20) days of the issuance of the Notice of Denial
  • If your request for a hearing is not received within twenty (20) days, your file will be closed and you may not reapply for licensure for a period of five (5) years from the date of denial; O.C.G.A. § 33-23-23

Filing Instructions

The procedure and process for filing a written petition is the same for agents, adjusters, and agencies. Your written petition must be addressed to Georgia Insurance and Safety Fire Commissioner and should contain the following:

  • A brief statement of the nature of the proceeding
  • The identity of known parties
  • The jurisdiction under which the adjudication is initiated
  • A brief statement of the general allegations of fact and the issues to be adjudicated
  • The legal authority that constitutes a basis for the adjudication
  • A brief statement of the nature of the relief sought
  • The signature of the petitioner or the petitioner's counsel

Once complete, file your written petition with the Administrative Procedure Division by mail or by e-mail.

  • Submit by mail:
    ATTN: Administrative Procedure Division
    Department of Insurance
    2  Martin Luther King Jr. Dr.
    716  West Tower, Floyd Bldg.
    Atlanta, GA 30334
  • Submit by email: [email protected]

If you have any questions or concerns, please reach out to the Administrative Procedure Division.


Administrative Procedure Division

If you are a consumer wishing to submit a formal complaint, please follow the process outlined using this link. This will facilitate timely handling of your complaint.