• Access GIMS to register Staff Adjusters

    Access GIMS to log into the Staff Adjuster platform

    Click on Staff Adjuster at the top right

    New Staff Adjuster Coordinators must have an Account to Register Staff Adjusters

    • Click on "Don't have an account? Register." under the Log In bar
      • Complete the registration information
      • An email will be sent to you
      • Click on the link in the email to log in 

    Existing Staff Adjuster Coordinators that were in the previous system should enter your email address and password used there

    • To reset or if you forgot your password, click “Forgot Password” and follow the steps to create a new password

    Once logged in, coordinators can update their profile by clicking on “Profile” at the top right of the screen.

    Click on Edit, make any changes in the fields needed and click on Save.

  • Register Staff Adjusters - Exporting a List OR Add Individually OR Uploading a List

    Once logged in, User can sort staff adjusters by Employee ID, Last Name or Status (Registered, Not Registered or Draft (which means entered but not paid for)

    User can View and Update Records at this main screenThere is no charge for updating or removing an adjuster

    User can Export the List of Staff Adjusters; Add Staff Adjuster and Upload a List at this main screen

    Export the List

    • Select the search criteria for the list
    • Click on Export the List
    • Click on the download button to export the date with entered search criteria selected
    • The list will appear for your review and to save if needed

    Add Staff Adjuster

    • Enter the fields – Middle Name and Address Line 2 are not required
    • Required Fields: Employee ID; First Name; Last Name; Address Line 1; City; State is auto populated to Georgia; Zip code; Phone Number; Email Address.
    • Review for errors and correct before clicking on Save
    • A green success banner will appear at the top of the screen to confirm.

    Upload a List

    • Click on Upload a List
    • Click on Download to Download the Sample Template
    • (Chrome or Edge browser must be most recent version)
    • Add the required fields for all staff adjusters and confirm the information is correct
    • Delete the example row provided on the template before uploading
    • Save the template on your computer
    • Save the spreadsheet as a csv and upload by clicking the upload button
    • A popup box will appear, click Done when the loaded message appears.
    • An Upload is successful popup should display.

  • Process Staff Adjusters to Register and Pay

    • The staff adjusters are now loaded to the list under the Status of Draft
    • Click on the box on the lower right of the home screen “Click here to view the adjuster draft list”
    • User should select each staff adjuster to move to Payment by checking the box in the left column
    • The system will total the fees of $50 per adjuster plus the $5 processing fee
    • Select the payment type of credit card or e-check
    • Click on Submit at the lower right of the screen to proceed
    • Enter the Billing Information on the next screen and click on Next
    • Enter Payment Details and click on Next
    • If you need to go back to a previous screen, you can select the back button to go back and change any selections
    • Review your Order
    • If anything needs to be corrected, click Back and make corrections
    • If correct, click Pay
    • Order Completion Screen will appear
    • An email will be sent to your email address in your profile

  • Remove Registered Staff Adjusters

    To remove a registered staff adjuster,

    • Click on the box to the left of the name
    • Remove box will appear at the top right of the list box
    • Click Remove and confirm

    To remove more than one, click on the box to the left of the name of all the adjusters to remove 

    • Click on Remove All and confirm