Safety Tips for Severe Weather

  • While a standard homeowner's insurance policy covers damage from high winds and tornadoes, it does not cover damage from flooding. A separate policy must be purchased through the National Flood Insurance Program, and can only be purchased if your community participates in the national program. However, a standard mobile home policy can cover damage caused by floods. Check your policy.
  • Make a list of all valuables, furniture, electronics, etc., and photograph or videotape your possessions. Keep copies of the list, photographs and videotape in a safe place outside your home, such as a safe deposit box. If your home is damaged or destroyed in a natural disaster, it may be difficult for you to tell your insurance agent what you lost without proof.
  • Keep your insurance policy numbers and your agent's phone number in a safe place as well.
  • If disaster strikes, contact your agent or insurance company immediately.
  • In the case of severe weather, protect your property from further damage. For example, if your roof is damaged, cover it with tarp to prevent water damage from subsequent rain. Most policies will not cover such damage.
  • Make sure you understand the difference between actual cash value (ACV) and replacement cost coverage for your contents, and obtain the coverage that best suits your needs. An ACV policy replaces contents at cost minus depreciation. If you have replacement cost coverage, your contents will be replaced at today's prices.
  • Download this pdf file. Click here to download "Insurance Before and After a Disaster" brochure.

Contact Consumer Services Division

If you are a consumer wishing to submit a formal complaint, please follow the process outlined using this link. This will facilitate timely handling of your complaint.
 

 

Primary:
Toll-Free:
Visit:

2 Martin Luther King Jr. Dr.
West Tower, Suite 702
Atlanta, GA 30334