Navigators

In October 2013, the Federal Patient Protection Care Act created health insurance advisors called Navigators, Certified Application Counselors, and In-Person Assisters to help consumers, small businesses, and their employees as they look for health coverage options through the Marketplace. Under HB 198, which was passed into law passed by the Georgia State Legislature in 2013, these health insurance advisors are required to obtain a license from the Georgia Department of Insurance before operating.

The functions of a health insurance advisor may vary slightly under federal law, however only one license must be obtain from the Department of Insurance, which will be deemed as a Navigator. Additionally, all health insurance advisors must also obtain federal Navigator certification through the federally-created insurance exchange.

Licensure Renewal

To renew your Navigator license, complete and submit form GID-398-AL. Application instructions are provided within the form.

Licensure Requirements for Navigators

  1. Complete 10 hours of prelicensing training from a state approved course provider and satisfy all federal training requirements.
  2. Pass the Navigator examination.
    Register for an examination online via PearsonVUE or PSI services.
  3. Submit electronic fingerprints.
    Download this pdf file.Read instructions on how to complete the fingerprinting process .
  4. Complete forms GID-369-AL and GID-276-EN (Citizenship Affidavit).
  5. Mail your completed application, affidavit, course certificate, and copy of exam results with $50 license fee made payable to PSI Services LLC/Georgia Insurance Department to:

    Bank Of America Lockbox Services
    Lockbox 742983
    6000 Feldwood Road
    College Park GA 30349

Additional Resources